Digital

Making PGP Glass future-ready

At PGP Glass, we are aware of the rapidly changing external environment, – ubiquitous devices, millennials joining the workforce, and new-age technologies, – all leading to massive changes in customer expectations. Also with the evolution of technology and the advent of digital, the global business dynamics is fast changing. We understand that we cannot be operating the same way as we have earlier. We need to transform and become an agile organization. We are also quickly adapting to this new medium and focusing on developing our digital strategy. To do this, we have made substantial investments in Digital technologies as well as IT infrastructure and services.

Digital@PGP Glass

We have already embarked on a Digital Transformation journey where we are leveraging emerging technologies such as Internet of Things (IoT), Mobile, Analytics, Cloud & Cognitive Computing to transform our operations and enhance the customer experience. By pioneering Industry 4.0 (Smart Manufacturing) best practices, we aim to make our production process faster, more efficient and elevate mass customization to new levels.

Key focus of Digital initiatives:

Innovation Management

In order to encourage innovation across the organization, we have rolled out an enterprise-wide innovation platform that enables crowd-sourcing of ideas from our employees and partners. Employees can submit ideas from any device and any time of the day. We have also developed a rewards program that recognizes employees who provide innovative ideas to achieve transformative business benefits.

Employee Development

Our employees are our biggest assets and we strongly believe in continuously investing in their development. Besides classroom trainings, we have rolled out an eLearning program, where we have created several virtual, interactive training modules, which provide a self- learning platform for continuous skill upgradation of our employees. We are leveraging new-age technologies such as Augmented Reality and Virtual Reality to train new employees in their specific areas.

Real-time Insights

Today, data is the world’s most valuable resource. And the insights that we can derive out of it can provide us with a tremendous opportunity to transform our operations and understand our customers better. We are in the process of rolling out systems that leverage sensors (IoT), cloud, and advanced analytics to provide real-time insights into production, energy, and equipment. This will likely help us achieve operational efficiency and in turn, provide better solutions to our customers.

“In order to be future-ready, we are partnering with startups and academia to solve complex problems and achieve business objectives using the latest technologies. We are confident this will enable us to provide superior and personalized solutions to our customers.”

IT@PGP Glass

Over the last couple of years, we have invested in and upgraded our IT infrastructure across our global sites with high-availability connectivity. We are in the process of upgrading to a next-gen ERP system that will enable harmonization of our processes and provide better visibility to our teams across the globe. We have recently rolled out systems for collaboration, HR, procurement, and warehouse automation, all of which are available on smartphones as well. We now have a robust, scalable IT backbone that will allow us to run the business and change the business at the same time.